Best Practices

MAJOR APP OVERHAUL UNDERWAY JAN 7-25

January 9, 2026 - A token system security upgrade has been implemented. RM’s may need to re-generate tokens.

  • Other upgrades were made to the entire system

Known Issues:

  • IOS is more stable than Android. This is just a fact and has nothing to do with this app. 

  • After 2-3 days of continuous operation, competitors should close and open the app as a precaution

    • Do not log out

  • The RM should never make changes or add a CP once rally check-in begins and competitors have started entering Tokens into the competitor apps. 

  • If the RM has changed a CP or added a CP contrary to best practices. All competitors need to close and reopen their apps while connected to the internet. This is risky, just don't do it. 

  • If a CP does not register, competitors should close and open the app. This has happened only once, and after 5 or more days of continuous operation.

    • Do not log out

  • RM functionality on the APP needs to be connected to the internet (the database) to function.

  • Competitor functionality on the app requires an internet connection to log in (entering the token), log out, and report CPs to the database. It’s not magic. Achieving a CP does not need a data connection.

  • APP functionality can be restricted or disabled by the user if the GPS "always in the background" or "notifications" is not granted or turned off.

  • The RM should test, test, and re-test the app in simulated rally conditions before deployment at a rally.

  • Never allow a competitor to enter their own token; they will often turn off GPS and Notification access. Have the rally staff enter every token and check the OS for three things. GPS background permission. All Notifications permissions. Display never lock selected. Also, caution the competitor that if they turn off any of these permissions, the app will stop working. So showing them what you are doing is helpful.

Report a Bug.